Principal Accounts Office
Government of NCT of Delhi

Initiative taken to improve the functioning of the organization

• Time schedule for clearance of all type of bills/claims,  introduced in PAOs.

• Check list for verifying all type of bills/claims, introduced in PAOs.

• Compendium on Pensionery Benefits circulated to all departments of the government to ensure the timely payment of pensionery benefits to the retirees.

• Helpdesk has been set up in Principal Accounts Office for providing guidance to the Head of Offices of the Government and redress grievance of the pensioners.

• System for arrangement of payments to the employees, vendors/suppliers, beneficiaries etc. through electronic mode  introduced in PAOs.